Privacy policy

Last updated: to be set at launch. This policy explains what Tax Hive Solutions collects, why, and your choices.

What we collect

Your name, mobile number and email when you create a login; the details and documents you give us for each service (for example CNIC images, salary and bank certificates, bank statements, sales records); the one-time codes FBR sends you when you choose to share them with us; and basic technical logs such as sign-in times.

Why we use it

Only to deliver the services you order: registering you with FBR, preparing and filing returns, keeping your books, billing you, and contacting you about your file. We do not sell your data or use it for advertising.

Who can see it

You, the people you give access to, and the Tax Hive Solutions staff assigned to your file. The database enforces this: one client cannot see another client's data. We share information with FBR only when filing on your behalf, with your approval.

Where it is stored

On secure cloud servers operated by our hosting providers, which may be outside Pakistan. Data is encrypted in transit; documents are kept in private storage and opened only through short-lived links.

How long we keep it

For as long as you are a client and for the period tax law requires us to keep records afterwards. CNIC images and one-time codes are kept only as long as the engagement needs them.

Your choices

You can ask for a copy of your data, a correction, or deletion of anything we are not required to keep, by writing to info@taxhive.pk.

We never

Ask for your IRIS password by message or phone, or ask you to pay into a personal account.